For Artisans and Professionals the National Identification Number (NIN) you provided during registration will be used to verify your identity. If it’s verified you’ll receive a blue check mark next to your listing to show that you’ve been verified. This will help boost trust between you and your customers.

In some cases we may request additional documents to verify you or your business.

To keep the platform clean and safe for everyone we verify every new application. This will also help boost trust between you and your customers.

Sometime we add businesses we think visitors will like to patronize. It’s a good idea to search for your business on Qontat first before creating another. There is a chance you’re already listed, all you need to do is navigate to the listing. On the tab bar below the header click “Claim”

To claim a business you need an active account. Sign in if you’ve already registered, if not register a business account. Once approved go back to the listing and click “Claim” again.

Next, choose a Listing Package

If you don’t renew your listing before it expires, your listing will not appear in searches and will no longer be visible to visitors. You can renew your listing subscription to continue to appear on Qontat. We sometimes offer up to 60% discount on selected packages!

1. Login to your account. 
2. From your dashboard click “My Listing”
3. Find the expired or soon to expired listing below.
4. Click “Switch Plan” you’ll be redirected to the “Package Subscription Page”
5. Choose a “Subscription Plan”
6. Choose a payment option and complete the payment process. There are 3 payment options to choose from: Qontat Wallet, Bank Deposit and Card Payment. Your listing will renew immediately.

Do not worry, it happens.
You can reset your password from the top of any page by clicking on the “Sign in”, then click on ‘Forgot your password.
Enter your Username or email, then click on ‘reset password’. You will receive an auto-generated email containing a link to reset your password shortly.

Make sure you check your junk or spam folder.

One business can only have one listing under one physical location. This rule helps us make sure there are no double-ups in our online directory.

If you have multiple physical locations/stores/offices, franchises or places of operation, you need to sign up for the “agency” package that allows multiple business/location listings.

All free listings are subject to approval and are at QONTAT‘S absolute discretion.

If your business details have changed, you do not need to create a new listing. You simply need to update your details on the existing listing.

Listings submitted under successor or agency packages get listed on the website instantly after payment is confirmed.
If you’ve just added your business to QONTAT under the “starter – free listing” package, it will need to have admin approval before it is listed. Free listings approvals can take several days depends on our workload at the time. Please be patient, and an email notification will be sent to you once the listing is approved.

Please note that search engines such as Google need to refresh their database to pick up changes that have been made on the www.qontat.com website. The refresh usually occurs within a few days. However, it can take over 12 weeks for search engines to update their database. Please note that QONTAT.COM does not control this process.

The easiest, fastest way to do this is to log in to the user admin account and select my listings tab. From there, click the listing (if you have multiple listings), you can update details, add in more content or make changes.